About
Join our eCommunity
Join the Engaging Diversity eCommunity today...
...membership is free and you'll gain unlimited access to our online diversity knowledge base:-
- Access extensive diversity information sources and links
- View webcasts from diversity and learning experts
- Receive a regular diversity newsletter
- Put your questions to other diversity and learning practitioners
- Share your experiences in the diversity discussion forum (coming soon)
To register now simply add your details to the form below.
Partnership working
The Engaging Diversity Project demonstrates public and private sector working at its best. A unique development partnership for the project was set-up between project leaders, the BTC Group, local councils, an NHS Trust, NGOs and charities in Wales.
Some partners including The Welsh Language Board and Stonewall Wales provided valuable advice for the development of the learning modules. Other partners took an active role in the development of the learning programme and implemented the modules within their organisation.
A partnership was also formed with Bangor University who independently evaluated the impact of the learning on individuals and organisations using the programme.
Finally, a transnational partnership (TNP) was set-up to share best practice with other Equal projects in Poland, Slovakia and Portugal. The TNP provided the project with a helpful testing ground to try out effective approaches for using eCommunities.
See our partners list page for a full list of all the partners involved with the project.
Contact us
Postal Address
BTC Group Ltd3a Oxford house
Oxford Road
Llandudno
Conwy
Contact Details
Tel:01492 87 11 11
Fax:01492 87 97 11
Registered in the UK: Number 2791431
Registered Office: Victoria House, Plas Llwyd Terrace, Bangor, LL57 1UB
Alternatively, you may use the following contact form:
Terms & Conditions
Welcome to thelearningbusiness.com (“the Site”). We hope that using the Site will assist you to achieve your personal, business and organisational goals.
By using the Site you accept and agree to the following terms and conditions (“the Terms”). If you have any query concerning these Terms you can contact us.
These Terms may be changed from time to time without notice to reflect, for example, changes in the Site’s functionality or in law.
1. Ownership and copyright
The Site is owned by BTC Group Limited (“BTC”). All rights are reserved. The copyright of the graphics, design, all underlying technology and code and all material displayed is owned by BTC except where copyright is stated to be owned by third party. You agree not to copy, reproduce, display, transmit, collect in a database or exploit commercially or otherwise any copyright items, in whole or in part, without the express prior agreement of copyright owner. Specific course material relating to courses on which you are registered may be downloaded and used in connection with and for the purposes of your own participation in the course. You agree not to transmit such material to, or copy such material for the benefit of, any third party without the prior consent of BTC.
BTC is also the owner of the domain names ‘theLearningBusiness.com’ and its equivalent in Welsh, ‘yBusinesDysgu’, and you agree not to copy, upload, display or use these domain names or any other domain name owned by BTC without the prior written consent of BTC.
2. Use of the Site
You agree to use the Site for solely for the purposes of learning and development or for leisure purposes or to review the Site with a view to using it for these purposes. You are free to use parts of the Site without identifying yourself but you agree not use or attempt to use those parts of the Site for which registration is required without being registered.
If you are registered to access the Site you agree to attempt to access only those parts of the Site for which you are registered and for as long as your registration remains valid. User names and passwords are issued to a specified person or group of persons only; passwords may be changed by the user but are not transferable and you agree to keep them confidential. You accept that you are responsible for all activity that takes place on the Site while it is accessed using your user name and password. You also warrant that all information you have supplied about yourself is accurate and complete.
No person under the age of 16 may register to use the Site without the permission of a parent or guardian, school or other appropriate person or body. It is the responsibility of parents, guardians and others to monitor and control access to the Site by children for whom they are responsible.
3. Conduct while using the Site
You agree that you will not use the Site for any illegal or immoral purpose or for any purpose which will harm or is likely to harm the reputation of the Site or of BTC.
You agree not transmit any material which is unlawful, offensive, libellous, pornographic or discriminatory. You also agree to indemnify BTC against any loss, including the incurring of legal expenses, that it may suffer as a result of transmitting such material.
BTC hereby informs you and you acknowledge that some areas of the Site may be accessed by children of primary school age.
You agree not to transmit to or via the Site any material the transmission of which will constitute an infringement of any copyright, trademark or other property right belonging to a third party.
You agree not to stalk, harass, intimidate or knowingly cause offence to any other user of the Site.
You agree not to transmit any promotional or advertising material (other than with the prior agreement of BTC) and not to transmit any junk mail or spam. You agree not to use the Site to trade, to buy, sell or solicit the purchase or sale of any good or service or to receive or solicit funds for any purpose whatever, whether on your own behalf or on behalf of another person.
You agree not to transmit or attempt to transmit to or via the Site any software or any virus or similar device and will take all reasonable steps to prevent such transmission by yourself or by others.
BTC reserves the right to remove from the Site any messages or material it considers inappropriate.
4. Privacy
The maintaining of the privacy of our users is very important to BTC. BTC is registered with the UK Data Protection Commission in accordance with UK legislation.
BTC will keep confidential all personal data supplied by any user of the Site and will use such data solely for the administration of the Site. BTC will not sell or divulge customer information to any third party for any purpose, except as required by law. BTC may use statistical information concerning users for marketing and similar purposes (e.g. ‘60% of our users are under/over 30’) but this will be done in such a way that no individual can be identified.
BTC may mail electronically existing or former registered users of the Site with details of other services of BTC which may be interest to them. When we do this, you will be able to opt out of all future mailings.
All messages and material you post on the Site or transmit via the Site may be seen by other users of the Site. BTC takes all reasonable steps to ensure that access to information posted on or transmitted to a particular community is restricted to registered users of that community; however the security of data transmitted over the internet and the world wide web cannot be completely guaranteed and you use the Site at your own risk.
We may use your IP address to help diagnose problems with our servers and to assist in administering the Site.
BTC cannot be held responsible for the security or privacy policy of other websites you may access through the Site.
You agree that all messages and material you post on the Site will become the property of BTC., except any material which is the intellectual property of a third party published with their permission and where clear notice of such property is given. You agree that BTC may use, copy, edit or amend such messages and material in any way and may transmit, sell, licence or distribute such material worldwide; BTC may do so where it believes this will assist in the learning and development of others and will edit or amend material in such a way that personal information and information relating to or identifying any company, business or public body is removed, except with the prior consent of the individuals, companies, businesses and public bodies concerned.
5. Credit card security
BTC ensures that all credit card details supplied via the Site are kept securely; they are not stored permanently on the Site and BTC staff do not have access to them. Payments will be taken using credit card details only in accordance with instructions received. In the unlikely event of an error being made an immediate refund will be made. BTC will co-operate fully with any competent Authority in the investigation of suspected credit card fraud.
6. Disclaimers
BTC makes every effort to ensure that the material available on the Site is accurate and relevant; however BTC cannot guarantee such accuracy and makes no warrant as to its accuracy or relevance.
BTC hopes that the use of the Site will assist you to achieve your personal, business and organisational goals. However you use the Site and the services provided through it at your own risk: BTC will not be responsible for any loss resulting in the use of the Site, whether through the corruption or loss of data, electronic or computer malfunction of any kind, unauthorised disclosure of information, or any indirect or consequential loss arising from the use of the Site or of the learning or development opportunities provided or received through the Site or of any other similar loss; neither will BTC be held responsible for any such loss arising from the use of any other web-site accessed via the Site.
BTC will not be responsible to any party for any breach of copyright or other intellectual property right of which it received no notice.
BTC endeavours to ensure access to the Site 24 hours per day, 365 days per year; however BTC will not be responsible for any loss resulting from the inability to access the Site at any time or from any location, whatever the cause.
BTC will comply with any requirement regarding disclosure of information, access to the Site, or any other matter, made by any competent Authority.
7. Breach of these terms
By using the Site you accept and agree to the Terms.
Failure to act in accordance with any of these Terms may result in your use of the Site being immediately suspended or terminated and may also result in criminal or civil legal proceedings.
8. Variation
BTC reserves the right to vary or amend the Terms without notice at any time.
9. Governing law and jurisdiction
These Terms shall be governed and construed in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction in respect of them.
Last amended: 15 May 2007.
Privacy Statement
Welcome to thelearningbusiness Web site. This section explains our policy regarding any personal information you might supply to us when you visit this site. thelearningbusiness is a part of BTC Group Ltd. We are a training and learning consultancy and maintaining the confidentiality of our clients and their business is a core value of our company. Our goal is to protect your information in the same way as we protect all our client confidential information.
The maintaining of the privacy of our users is very important to BTC. BTC is registered with the UK Data Protection Commission in accordance with UK legislation.
BTC will keep confidential all personal data supplied by any user of the Site and will use such data solely for the administration of the Site. BTC will not sell or divulge customer information to any third party for any purpose, except as required by law. BTC may use statistical information concerning users for marketing and similar purposes (e.g. ‘60% of our users are under/over 30’) but this will be done in such a way that no individual can be identified.
BTC may mail electronically existing or former registered users of the Site with details of other services of BTC which may be interest to them. When we do this, you will be able to opt out of all future mailings.
All messages and material you post on the Site or transmit via the Site may be seen by other users of the Site. BTC takes all reasonable steps to ensure that access to information posted on or transmitted to a particular community is restricted to registered users of that community; however the security of data transmitted over the internet and the world wide web cannot be completely guaranteed and you use the Site at your own risk.
We may use your IP address to help diagnose problems with our servers and to assist in administering the Site.
BTC cannot be held responsible for the security or privacy policy of other websites you may access through the Site.
You agree that all messages and material you post on the Site will become the property of BTC., except any material which is the intellectual property of a third party published with their permission and where clear notice of such property is given. You agree that BTC may use, copy, edit or amend such messages and material in any way and may transmit, sell, licence or distribute such material worldwide; BTC may do so where it believes this will assist in the learning and development of others and will edit or amend material in such a way that personal information and information relating to or identifying any company, business or public body is removed, except with the prior consent of the individuals, companies, businesses and public bodies concerned.
About Engaging Diversity
The Engaging Diversity project investigated how new technology could enable large organisations in Wales to build understanding of diversity and create working environments that respect individual's differences. The project is part ESF EQUAL funded and runs from 2004 - 2007 and takes place in 3 main phases:-
Action 1
During the first phase, a unique development partnership for the project was forged between project leaders, BTC Group, local councils, an NHS trust, NGOs charities and advisory bodies in Wales.
Action 2
During the second phase eLearning and training specialists, the BTC Group worked in close collaboration with the partners to develop a compelling diversity eLearning programme with modules covering the subjects of Race, Disability, Gender, Age, Welsh Language, Sexual Orientation and Religion & Belief. The modules were trialled by over 4,000 workers from partner organisations and University of Wales, Bangor independently evaluated the impact of the learning.
Action 3
The final phase of the project focuses on sharing the conclusions and best practice findings of the project with the wider community of policy makers, training & HR professionals and diversity practitioners in Wales and beyond. Our two dedicated conferences will be the main dissemination stream for the project and are open to everyone.
Engaging Diversity
The Engaging Diversity project investigated how eLearning could best be used to raise awareness of diversity amongst large groups of people at work. We created a compelling online learning programme and set-up eCommunities amongst our partners.
We have valuable conclusions about implementing large scale eLearning programmes, raising awareness amongst large numbers of learners and how to make eCommunities work.

